why does that happen?
neither website is open nor the terminal working
I have cleared the build cache and redeployed
I have restored snapshot, the same issue
what to do?
Hi @anasshabrah,
It looks like your service deploy is timing out waiting for a successful health check. I would recommend adding a health check path that would respond with a 200: https://render.com/docs/deploys#health-checks.
If your deploy is unsuccessful, then the web shell would access the instance of your last successful deploy. However, if there isn’t one then this can sometimes cause the web shell to be unavailable.