Rails app not working (Free plan)

[pauldps]

I deployed a Rails app (API mode) and the Dashboard says deploy was successful, however accessing the site gives me a 404 and no logs.

If I spam the Refresh button in browser, the site shows up briefly but only once every 20 times or so. When it works, I see the logs.

Behavior is exactly the same when I use:

• my custom domain
• the onrender URL
• a different computer
• a VPN

It’s very similar to the following post so maybe a problem on Render’s end?

Rails Native Environment Doesn't Work On Free Plan

Hey folks, I was playing around with the Render Free Tier and trying to deploy a (non-dockerized) Rails app. However, I kept getting 404’s when it deployed, and the logs showed no activity. So I tried the sample Rails app provided in the documentation. I forked it here: GitHub - mdbenjam/rails-6 and just changed the render.yaml to mark the plans as free. I had the same issue with the sample app. When I upgraded my plan to the starter package, it started working, so I assume it’s just that rail…

Thanks.

[John_B]

Paul,
This was an issue ourside that affected services using our Free plan in Ohio (https://status.render.com/incidents/k6vkl25csw83) - this should all now be working as expected. If you have any further issues please reach out to us via support@render.com

John B

[pauldps]

The website is responding normally now. I’ll keep an eye on that status page in the future if it happens again. Thanks!