Hello, I currently have two web services deployed on Render, both using the free tier. However, the free tier puts my services to sleep after 15 minutes of inactivity, which I’d like to avoid. I’m considering upgrading to the basic plan, which costs $7 per month.
I have a few questions:
Do I need to pay separately for each web service, or can I use a single plan to cover both?
Since I only need the service for one month, am I able to pay for just one month, or do I have to complete 12 months?
Any help or clarification would be greatly appreciated. Thanks in advance!
We don’t have a ‘basic plan’ - you will more than likely have a Hobby workspace right now and you will have 2 services in them using the free instance types.
Instance types are the compute resource that we sell, starter at $7 per month is the entry level that runs your service without sleeping. Instances are per service and per month.
If you have 2 services and you them both not to sleep, they each need to use starter instances, so you would be charged $14 per month.
We charge by the second, so you can change between free/starter as often as you like, and we’d charge you for the paid usage at the end of the month. No commitment. If you don’t need them any more, suspend the service and you’ll just be charged on the 1st of the month for any paid usage in the previous month.
Thank you for the explanation! I want to confirm my understanding of the Starter instance billing. If I use a single Starter instance for 5 days, here’s how I calculated the cost:
Starter instance cost per second: $7 / (30 days × 24 hours × 60 minutes × 60 seconds) ≈ $0.00027 per second
Total seconds in 5 days: 5 days × 24 hours/day × 60 minutes/hour × 60 seconds/minute = 432,000 seconds
Total cost for 5 days: 432,000 seconds × $0.00027/second ≈ $1.89
Does this look correct, or is there something I might be missing?
Also, I’ve been having trouble entering my payment details. I’ve tried two different VISA cards, but both were declined. Where can I raise this issue or get support for payment problems? Thank you!
There are 31 days in December so the cost per second is off for this and all other months with 31 days. Also February. Your math is incorrect because 1.89 * 6 (assuming a 30 day month, 5 days * 6 = 30 days) is 11.34, which is greater than 7, the max cost for a single Starter tier instance of a service.
Contact us directly (easiest is via the ‘Contact support’ link on the Render Dashboard) for support with private billing issues. This is a public community and sharing details about one’s card status here is a bad idea.