Payment failed cannot pay previous month bill

my service is suspended and I can’t pay previous month payment. when I try to pay the invoice I keep getting this error

This invoice can no longer be paid on Stripe. Please contact Render ( who will arrange an alternative method to pay this invoice, or issue you a new invoice.

my support ticket is 44123. I need this service up immediately


We’re already taking care of this support ticket. We’re sorry for the slight delay getting back to you but please refrain from opening duplicates (posting in several places for the same issue), that will only create confusion.

Render Support, UTC+3

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