Account suspended, any option to make immediate payment

Hi guys, account is suspended due to issues with credit card. Is there any way to make payment immediately?

Hi there,

Thanks for reaching out.

If you’re having issues with a particular card, you can update your card details from the billing page.

If you need to discuss this further, it may be better to do this over email with support@render.com.

Kind regards

Alan

Same problem here. It has been 9 hours without an answer from support. Please accept my payment asap so I can keep my business running! Account is on email mtsmmp@gmail.com.

Same problem here. It has been 9 hours without an answer from support. Please accept my payment asap so I can keep my business running! Account is on email mtsmmp@gmail.com.

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Hi Matheus,

Apologies for the delay, I’ve replied to your original ticket.

Alan