VIDEOJS: ERROR: (CODE:2 MEDIA_ERR_NETWORK) A network error caused the media download to fail part-way

1

I’m using video.js as video player, and I got this error while I playing a video.
I looked up online how to fix this error, but I found that this error is caused by the server not responding correctly to byte-range requests.
So I’ll post this issue on Render community, not “Issue” of video.js github repository.

2

Hi there,

Can you provide further details about your issue here? How are you making the byte-range requests to your service? What are the response codes from your service?

Regards,

Keith
Render Support, UTC+10 :australia:

3

Sorry for late response.
I’m currently working with rails 7.0, AWS S3 as a storage service, and I use ActiveStorage to upload to S3.
I don’t understand so much about S3 and ActiveStorage, so I looked up online how to implement File Uploads to S3 using ActiveStorage, then I didn’t think and understand about byte-range request. (AWS S3 may supports byte-range requests…)

4

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