Getting charged the wrong amount

I am getting charged the wrong amount on my card. The single seat deduction for a team has been applied to the invoice, but I am still being charged the whole amount.

Sent an email 3 days ago (Ticket- 26080), no response yet. My services will soon be suspended. Please help as soon as possible.

I have screenshots and stuff though I don’t feel comfortable attaching them here publicly.


I have replied to the support ticket you raised earlier, let’s keep the conversation there to avoid any duplicates/confusion.

Jérémy, Render Support

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