Hey folks!
I have been using Render for quite some time now and because of it’s great DX shifted my whole company’s infrastructure here. As much as I would like to love Render, the frequency of issues such as deploys not working or even a complete service outage for multiple hours make me feel extremely disappointed.
Whenever I reach out to support (even though it takes +4 hours) they are friendly and competent. However, this does not solve the underlaying issue. At the moment I feel like Render works great for hobby projects but anything more serious could drastically suffer from these atypical issues I would not expect from a platform a service provider. The idea of a PaaS is the remove the headache of worrying about the underlaying infrastructure and DevOps but at the moment I feel like it’s the opposite.
Another example: Right now the status page says: “Some Cron Jobs and Deploys are failing in the Oregon region” while in fact it seems to pertain to the Frankfurt region as well. Doesn’t say it anywhere. I just get an internal server error. I don’t even want to imagine what would happen if the update I would like to push would be a mission critical bug fix…
I am sorry for this being more a rant than constructive feedback but given that my income depends more or less on Render’s services and experiencing more than a handful of issues over the past few months I am getting a bit more emotional.
What’s your opinion on this?