Added a custom domain, updated CNAME DNS records, certificate has been verified, however I get a DNS record not found for URL custom domain. The render URL works with no problem but does not redirect to the custom domain? Any help? Thanks
Hi Bob,
Thanks for reaching out.
Could you share the domain or service ID so that I can take a look?
Thanks.
Alan
Thanks for the quick reply. The render URL is a simple “hello world” html file at https://roberthunt.onrender.com/. Works ok, but it won’t publish on the custom domain at roberthunt.com
Hi Bob,
Thanks for the added detail.
When adding a www
or root/apex custom domain to Render, the other is added as a redirect, this is documented in the bullet points in this part of the custom domain docs: https://render.com/docs/custom-domains#adding-a-custom-domain
It appears you’ve added the roberthunt.com
custom domain to the service, so www.roberthunt.com
was automatically added to redirect to roberthunt.com
. However, it appears you’ve only added DNS record (a CNAME
) to www.roberthunt.com
. You’ll also need to a DNS A
Record to roberthunt.com
pointing to 216.24.57.1
.
Hope that helps
Alan
Thanks Alan, I tried that before and for some reason network solutions wouldn’t allow me to add the A record. I tried it again and was able to update the A record and verify the certificate. However, the site still won’t publish. Do I need to wait for this to propagate?
I’m seeing patchy results on the roberthunt.com
DNS records: https://www.whatsmydns.net/#A/roberthunt.com
It may be a propagation waiting game, if the records are already set in your DNS provider.
Alan
ok, I’ll give it some time and update here in a few hours. Thanks
Appears to be working now. Thank you for your help.
Thanks for the update and glad to hear it’s working.
Thanks for using Render!
Alan
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.