Unable to start my service - no shell access

Not sure what happened - but it keeps using old build commands - not updating after build cache clearing, and updating it in the UI.

My shell is not loading. It keeps refreshing. My server events are saying the server failed.

How can I create a ticket with the team about specific account issues like this?

Hi @viperfx,

I would be happy to look into that for you. You can always email support@render.com if you would like to handle issues like this directly via email. Which service is experiencing this problem?