Shell access is not working

Shell just displays reconnecting and a black screen.

We’ve identified the issue and will post status updates here: Render Status - New deploys for dynamic apps failing in Frankfurt.

Sorry for the trouble!

All our systems have now been restored and we are monitoring to ensure everything stays healthy. Please let us know if you continue to see issues.

We will publish a postmortem after we conduct a full root cause analysis. Let us know if there’s anything else we can do to earn back your confidence. We know we fell short today, but we are working all the time towards higher reliability. It’s our top priority as a company.

I’m very sorry for the extended disruption.