Taking forever to create new database

Hi, I’m trying to create a new postgres database and it’s stuck on the “Creating” status. I had a previous database that was stuck there for 27+ minutes and I deleted it and tried again. New one is 8 minutes in with no progress.

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seems to only affect databases created in a team. created a database not in a team and it was available shortly after

I still haven’t been able to create one in Oregon region. Tried Frankfurt and that worked though.

We haven’t been able to reproduce the issue, but we’re investigating. Stay tuned.

the one that prompted this post is stuck at Creating for 2h+. Can provide specifics if helpful.

Hey @lolopinto and @denvaar,

This should now be resolved. Can you confirm your databases are available?

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now available

Great to hear. Sorry for the interruption. We will be improving our monitoring so we can be more proactive about addressing this issue going forward.

Yes, it’s working now, thanks.

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