Render incident - dashboard now up but Postgres DB unavailable and restarting does not help

Hi Render team.

This post is meant for visibility for you guys in case this adds critical info for your team to solve this incident.
We can now log in to the Render Dashboard, but our PG instance is “unavailable” and restarting it does not help (it says “restarting” and then “unavailable” after a short wait).

Hope this help.
Thanks

1 Like

Hey,

Please follow https://status.render.com/ for any updates. We’re urgently looking at this.

Jérémy.
Render Support, UTC+3

This incident has now been resolved, we’ll provide any follow-up on the status page directly: https://status.render.com/incidents/3v9sdymy1xdr

Reach out to us via the dashboard’s ‘Contact Support’ form if you want any 1:1 help.

Jérémy.
Render Support, UTC+3