Need Urgent Help from Render Support re Phishing Report

I received a message this morning from Render support that they thought my website was a potential phishing website, due to the name of the domain. There was a threat of permanently banning my account.

My website is legitimate and does not impersonate the brand referenced in the domain in any way.
I replied to Render support right away but haven’t received a reply, and it’s been over 6 hours. I’m worried I got caught up in some kind of automated security check, but I can’t reach anyone about this.

This is certainly making me concerned about relying on Render as a platform moving forward or recommending it to anyone I know.