Hi everyone,
I’m facing an urgent issue with my Render account. When I tried logging in, I was shown this message:
“Your account has been suspended for suspicious activity. If you believe this was a mistake, please contact support.”
I’m sure this suspension is a mistake because I never received any warning or prior notification.
I host my project DynaSpark AI on Render, and because of this suspension, the entire service has been offline. This is affecting my users and my development work.
I have already emailed Render Support twice, and it has now been more than 2 days without any reply.
I understand support can be busy, but this is a critical issue because my service is down.
If anyone from the community or the Render team can help escalate this or guide me on what to do next, I would really appreciate it.
Thank you!