Managed redis timeouts on critical path of app

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%!(EXTRA string=dial tcp 10.205.190.177:6379: i/o timeout)

I’m now getting increased io timeouts from my managed redis instance. Has anyone noticed something similar? It happens every so often…

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For some reason, it’s just timing out on queries…

Note that we use redis to check tokens

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Currently using the following setup. Supports automatic connection pooling

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Here are metrics for the managed redis instance

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These didn’t start till this point:

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And there were no code changes that instigated these timeouts

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Hi Joshua,

I’m not aware of any widespread issues with Redis instances. I also see the last occurrence of this error seems to have been on 10/20 around 01:30 UTC. Can you confirm you’re seeing more stable behavior at this point?

If I uncover anything else I’ll be sure to let you know here.

Regards,

Matt

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