Managed redis timeouts on critical path of app

%!(EXTRA string=dial tcp i/o timeout)

I’m now getting increased io timeouts from my managed redis instance. Has anyone noticed something similar? It happens every so often…

For some reason, it’s just timing out on queries…

Note that we use redis to check tokens

Currently using the following setup. Supports automatic connection pooling

Here are metrics for the managed redis instance

These didn’t start till this point:

And there were no code changes that instigated these timeouts

Hi Joshua,

I’m not aware of any widespread issues with Redis instances. I also see the last occurrence of this error seems to have been on 10/20 around 01:30 UTC. Can you confirm you’re seeing more stable behavior at this point?

If I uncover anything else I’ll be sure to let you know here.



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