Domain Certificate Error

1

Hi everyone,

I added custom domain and made the DNS settings with GoDaddy but I still got a Certificate Error with Verified mark ??

2

Hi Mohammed,

Custom domains can take a few minutes for verification to complete, given all the services involved, DNS propagation, etc.

If you’re still running into issues after a few minutes it might be best to share the service ID you need help with by contacting support from the dashboard.

Regards,

Matt

1 Like
3

now it is a Certificate Issued but when I open the domain I get

This site can’t be reached

4

Thank you for quick reply , now I get " This site can’t be reached" is this normal ?

5

Hi Mohammed,

I’d suggest checking your application’s service logs for more troubleshooting information.

Regards,

Matt

6

when I open the default URL from render it works fine the issue with the custom domain

7

Hi Mohammed,

I’ll need to see some more specific details to help you troubleshoot. You can share your service id and domains here if you’d like.

Or you can open a support ticket from the Dashboard if you’d be more comfortable sharing information there.

Regards,

Matt

8

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