DNS Configuration Problem

So, i have set up a render we service, and added a custom domain to it, but for some reason i’m unable to setup the custom domain to work properly.

i have a same problem as the person in this form

can someone help me out please

Hi there,

Thanks for reaching out.

You’ve not provided enough information to be able to assist further.

Please could you share some specific details of your own issue to help us troubleshoot it with you, e.g. any logs/errors/output, the custom domains, service name/ID, reproduction steps, screenshots, etc. If you don’t want to share these details on the community forum, please feel free to raise a ticket from the “Contact Support” link at the bottom of the Dashboard.

Thanks

Alan