DNS Configuration Problem

[sedsvit]

So, i have set up a render we service, and added a custom domain to it, but for some reason i’m unable to setup the custom domain to work properly.

i have a same problem as the person in this form

Custom domain SSL error

I am using DNSimple for DNS and have followed Render’s documentation which specify adding an ALIAS record to map my root domain (big-apple.xyz) to my Render domain (https://big-apple-platform.onrender.com/). My https url for my render site works fine (https://big-apple-platform.onrender.com/app/login) but my custom domain (https://big-apple.xyz/app/login) is not taking advantage of Render’s SSL certificate. The error I’m experiencing is a “Not Secure” / “Certificate Invalid” message in the brow…

can someone help me out please

[al_ps]

Hi there,

Thanks for reaching out.

You’ve not provided enough information to be able to assist further.

Please could you share some specific details of your own issue to help us troubleshoot it with you, e.g. any logs/errors/output, the custom domains, service name/ID, reproduction steps, screenshots, etc. If you don’t want to share these details on the community forum, please feel free to raise a ticket from the “Contact Support” link at the bottom of the Dashboard.

Thanks

Alan