Deployment stuck when trying to switch to paid plan

1

Hi,

I’ve been trying for the last half an hour to upgrade my instance to a paid version; the deployment logs say the service is up, but I notice the webpage still says ‘in progress’, preventing me from actually being converted to a paid customer.

Yes, I am using 0.0.0.0 as my host and not 127.0.0.1 which is known to cause issues.

Service ID:
srv-cc62d0en6mplj3915q3g/deploys

Deployment ID:
dep-cc632q6n6mplj3917lfg

Can someone help me out?

2

Hi there,

Thanks for reaching out.

I can see the service you referenced has deployed successfully on a paid plan since you created this post, were you able to resolve your issue?

Please let us know if we can assist any further.

Alan

3

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.