I think I may have replied to a ticket you also opened (different email, but same repo/issue). If you are the same requester, let’s keep the conversation on the ticket for now. Then you can update this post when we get to a solution.
If you’re not the same requester, I’m sorry. Please could you share some specific details of the issue you are experiencing that may help us troubleshoot it with you, e.g. service name/ID, any logs/errors/output, etc.
If you don’t want to share these details on the community forum, please feel free to raise a ticket from the “Help” or “Contact Support” links while logged in to the Dashboard.