Custom domain can't reach render

I’ve updated the A name record to the load balancer and followed the instructions here but I’m getting SSL_ERROR_NO_CYPHER_OVERLAP on FF and ERR_SSL_VERSION_OR_CIPHER_MISMATCH on chrome.

I’ve seen other topics that seem to indicate that support needed to do something to get it working but I’m not sure what.

1 Like

Hi there,

What domain have you added? If you don’t want to put this on a public forum, please open a ticket directly with us by using the Help menu in our dashboard.

Regards,

Keith
Render Support, UTC+10 :australia:

Thanks Keith, I’ve opened 65250 for this topic.

Hi there,

Great, I have responded to that ticket.

Regards,

Keith
Render Support, UTC+10 :australia:

very thanks to you