Cloudflare WAF being blocked due to some WAF managed rules

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We are currently using Render.com as our hosting provider, which utilizes Cloudflare for security and performance. Unfortunately, this configuration is affecting our ability to access the Document API, although other APIs are functioning correctly.

It appears that Cloudflare may require a paid plan to adjust its settings appropriately. Could you please provide any assistance or guidance on how we might resolve this issue?

API that returned 500 errors due to Cloudflare WAF being blocked due to some WAF managed rules.
​WAF Managed Rules (possibly Cloudflare Sensitive Data Detection).

2

Hey,

If you need help with anything related to our Cloudflare layer, please reach out through the ‘Contact Support’ form in the dashboard. Make sure to include a reproducible example, the requests that are being blocked, and any errors or RayID you’re seeing from Cloudflare.

Jérémy.
Render Support, UTC+3

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