Bundler Install no such file or directory

1

I’ve got a ruby on rails web server that has been deploying just fine, but one of my recent commits I started to get this error in the deploy logs:

libruby.so.3.2 cannot open shared object file No such file or directory - /opt/render/project/.gems/ruby/3.2.0/gems/psych-5.1.1.1/lib/psych.so

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The pull request that triggered the deployment did not add any new gems either, so I’m especially confused by that.

Is there any way to get more log info?

2

Hi there,

This issue occurs after running a build that updates the RubyGems gem. You will need to push a manual deployment with a clear build cache. I guess that for some reason, the psych gem’s native bindings haven’t been previously built. The update to RubyGems is now causing this to be used/checked, and you get this error. Clearing the build cache forces the native binding to be built as the gem is reinstalled.

Regards,

Keith
Render Support, UTC+10 :australia:

3

Hi Keith,

Greatly appreciate that comment, I’m going to try it out. Is there a link you can point me to on how to do the manual deployment with a clear build cache option?

Thanks!

4

Hi there,

Doing this could be documented better. You can see the option here: https://docs.render.com/deploys#restarting-a-service. It’s in the same place as restarting your service.

Regards,

Keith
Render Support, UTC+10 :australia: