About billing issue

Hi community, I am facing an issue while updating my credit card. I used to use free service until now and last month I decided to move forward by updating the instance of RAM and CPU via American express credit card. I am not able to proceed with the payment as it’s showing this in the picture attached. Please provide solutions guys. FYI, this payment is from India.

Hi there,

For account-related issues, please open a ticket directly with us using our dashboard. This is done using the Help menu.


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