Wildcard domain setup doesn't load the site when accessed as https://example.com

1

I have a static website prawephecy-dev which is mapped to a wildcard domain

The following doesn’t work
https://internal-prawephecy-dev.com/

The following works

I did try adding an alias and the following is how the DNS mapping looks

Screen Shot 2022-09-20 at 2.08.55 PM
Screen Shot 2022-09-20 at 2.08.55 PM2274×1034 154 KB

Please help.

Thanks

2

Hi there,

Thanks for reaching out.

The DNS records you shared appear to be different from the ones used for internal-prawephecy-dev.com

$ dig *.internal-prawephecy-dev.com CNAME +shortprawephecy-dev.onrender.com.

And wildcard domains seem to serve a cert as expected:

$ curl -Iv https://foo.internal-prawephecy-dev.com...* Server certificate:* subject: CN=*.internal-prawephecy-dev.com* start date: Sep 19 07:30:52 2022 GMT* expire date: Dec 18 07:30:51 2022 GMT* subjectAltName: host "foo.internal-prawephecy-dev.com" matched cert's "*.internal-prawephecy-dev.com"* issuer: C=US; O=Let's Encrypt; CN=R3* SSL certificate verify ok....

If you’re referring specifically to the root/apex domain (no subdomain), this would also need to be added to the service custom domains. Wildcards do not cover root/apex domains.

Hope that helps

Alan

3

My bad, I shared the wrong screen. Can you try now? I’ve added a CNAME and an ALIAS. Result is still the same.

4

My last comment applies. The wildcard seems set up correctly, if you want it to respond to just https://internal-prawephecy-dev.com, you’ll need to add internal-prawephecy-dev.com as a custom domain to the service.

Alan

5

Post addition, all domain entries have gone into Certificate Pending status. I raised a ticket yesterday to get the Certificate Pending issue resolved. Looks like all three static sites with this new change have gone into Certificate Pending status.

It’s been a while there. Can you help?

Sites:

  1. prawephecy-dev
  2. prawephecy-qa
  3. prawephecy-prod
6

Hi there,

The issue should be resolved now.

The www entry may show “Pending”, I think that’s a minor display-only bug due to the overlap of the wildcard certificate covering that subdomain. We’ve got that noted to fix.

Thanks for your patience.

Alan

7

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