Unauthorized Transaction on My Account

I have not used my other banking app since 2024, and today when I logged in I noticed an unauthorized transaction from Render. com. I was very confused. How could this happen?

How can a transaction be processed without sending an OTP to the cardholder for verification? This is fraudulent. I have already contacted Render. com, but I have not received any response.

I am requesting a refund for this transacti

on.