Unable to Log into Render Dashboard – Stuck in Login Loop

Hello Render Support,

I am experiencing an issue where I am unable to access my Render dashboard. Every time I attempt to log in, I am redirected back to the login page, even though my credentials are correct.

Steps I’ve Tried to Fix It:

  • Cleared browser cache and cookies.
  • Tried logging in using Incognito Mode.
  • Attempted login on a different device.
  • Attempted login on a different network (mobile hotspot, different WiFi).
  • Disabled VPN, ad blockers, and browser extensions.
  • Tried logging in using direct authentication URLs (GitHub, Google, or email).
  • Confirmed that Render is not down via the status page.

Despite these steps, I am still stuck in a login loop and unable to access my dashboard.

Account Details:

  • Render Account Email: thomasmccaffrey39@gmail.com
  • Login Method: GitHub / Google / Email & Password
  • Approximate Time of Issue Start: 01/30/2025 at approximately 9:00 PM EST

I would appreciate any assistance in resolving this issue as soon as possible, as I need access to my deployed applications.

Thank you for your time!

Best regards,
Thomas

2 Likes

This issue was posted to our status page ( Render Status - Dashboard logins failing ), engineering was paged, and swiftly resolved.

1 Like