Hello Render Support,
I am experiencing an issue where I am unable to access my Render dashboard. Every time I attempt to log in, I am redirected back to the login page, even though my credentials are correct.
Steps I’ve Tried to Fix It:
- Cleared browser cache and cookies.
- Tried logging in using Incognito Mode.
- Attempted login on a different device.
- Attempted login on a different network (mobile hotspot, different WiFi).
- Disabled VPN, ad blockers, and browser extensions.
- Tried logging in using direct authentication URLs (GitHub, Google, or email).
- Confirmed that Render is not down via the status page.
Despite these steps, I am still stuck in a login loop and unable to access my dashboard.
Account Details:
- Render Account Email: thomasmccaffrey39@gmail.com
- Login Method: GitHub / Google / Email & Password
- Approximate Time of Issue Start: 01/30/2025 at approximately 9:00 PM EST
I would appreciate any assistance in resolving this issue as soon as possible, as I need access to my deployed applications.
Thank you for your time!
Best regards,
Thomas