Subscription plan changed

1

Hello,

I recently upgraded my plan to paid plan, but now my plan has been changed back to free plan. I checked my account, my paid plan is still there but I am unable to access it.

Regards,
Johan

2

Hi,

Are your services maybe Blueprint managed? If you have defined the service to be “free” in your Blueprint, any new sync will revert the instance type.

Alan

3

How can I revert it back?

4
5

Actually I am using the web app from rendernet.ai in the web. Is there a way you can revert it in your side?

Thanks,
Johan

6

The platform is self-service for the most part. However, if you want to discuss specific services in your account, the community forum probably isn’t the place for that.

Please feel free to raise a ticket from the “Help” or “Contact Support” links while logged into the Render Dashboard.

Alan

7

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