Subscription plan changed

Hello,

I recently upgraded my plan to paid plan, but now my plan has been changed back to free plan. I checked my account, my paid plan is still there but I am unable to access it.

Regards,
Johan

Hi,

Are your services maybe Blueprint managed? If you have defined the service to be “free” in your Blueprint, any new sync will revert the instance type.

Alan

How can I revert it back?

Actually I am using the web app from rendernet.ai in the web. Is there a way you can revert it in your side?

Thanks,
Johan

The platform is self-service for the most part. However, if you want to discuss specific services in your account, the community forum probably isn’t the place for that.

Please feel free to raise a ticket from the “Help” or “Contact Support” links while logged into the Render Dashboard.

Alan