RENDER is asking for payment info even on Static Site hosting

1

Hi.
I am a new user of Render. whenever i tried to host a static boostrap template on render , it is asking for credit card payment info to be added. why?
Render has allowed to host static sites for free as mentioned in the website but it not hosting sites without adding credit card payment info. kindly let me know what is the problem?
and how to resolve this issue?
i am waiting for your kind and swift reply.thanks

2

Hi,
There could be a number of reasons - we use credit cards as a verification method. Also, if you use more than 100Gb of bandwidth then we charge for the extra bandwidth consumed.

Regards

4

Hello John_B please I have been trying to add my card detail and pay for a plan. But when I click on the add card button the billing form refreshes, clears the form and redirect me back to the form

5

Hi there,

Please don’t use our community forums to ask about account or billing issues. We can’t discuss these in an open forum as we will likley be disclosing private information. Please open a ticket directly with us from our dashboard.

Regards,

Keith
Render Support, UTC+10 :australia: