Phoenix webservice not connecting to postgres database

1

Trying to connect phoenix app to the database and this is what i’m getting in the logs. Anything i’m missing ? Setup a the database_url and sercetkey … nothing seems to work to connect the two

[66003009.2c3dc9-4] user=datav_user,db=datav,app=[unknown],client=10.207.125.116,LOG: disconnection: session time: 0:21:20.810 user=datav_user database=datav host=10.207.125.116 port=48158

Mar 24 10:13:30 AMINFO[66003009.2c3dca-4] user=datav_user,db=datav,app=[unknown],client=10.207.125.116,LOG: disconnection: session time: 0:21:20.812 user=datav_user database=datav host=10.207.125.116 port=48174

Mar 24 10:13:30 AMINFO[66003009.2c3dcb-4] user=datav_user,db=datav,app=[unknown],client=10.207.125.116,LOG: disconnection: session time: 0:21:20.811 user=datav_user database=datav host=10.207.125.116 port=48190

Mar 24 10:13:30 AMINFO[66003009.2c3dcd-4] user=datav_user,db=datav,app=[unknown],client=10.207.125.116,LOG: disconnection: session time: 0:21:20.739 user=datav_user database=datav host=10.207.125.116 port=48218

Mar 24 10:13:30 AMINFO[66003009.2c3dcc-4] user=datav_user,db=datav,app=[unknown],client=10.207.125.116,LOG: disconnection: session time: 0:21:20.739 user=datav_user database=datav host=10.207.125.116 port=48204

Mar 24 10:13:30 AMINFO[66003009.2c3dc7-4] user=datav_user,db=datav,app=[unknown],client=10.207.125.116,LOG: disconnection: session time: 0:21:20.740 user=datav_user database=datav host=10.207.125.116 port=48136

Mar 24 10:13:30 AMINFO[66003009.2c3dc5-4] user=datav_user,db=datav,app=[unknown],client=10.207.125.116,LOG: disconnection: session time: 0:21:20.816 user=datav_user database=datav host=10.207.125.116 port=48120

Mar 24 10:13:30 AMINFO[66003009.2c3dc6-4] user=datav_user,db=datav,app=[unknown],client=10.207.125.116,LOG: disconnection: session time: 0:21:20.814 user=datav_user database=datav host=10.207.125.116 port=48122

Mar 24 10:13:30 AMINFO[66003009.2c3dce-4] user=datav_user,db=datav,app=[unknown],client=10.207.125.116,LOG: disconnection: session time: 0:21:20.741 user=datav_user database=datav host=10.207.125.116 port=48234

2

Hi,

Those logs don’t seem directly related to a connection issue.

Please could you share some more specific details of the issue you are experiencing that may help us troubleshoot it with you, e.g. specific URLs, service name/ID, reproduction steps, etc.

If you don’t want to share these details on the community forum, please feel free to raise a ticket from the “Help” or “Contact Support” links while logged into the Dashboard.

Alan

3

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