Although I have followed every step, it keeps saying DNS update needed to verify domain ownership. It’s been a day.
Hi there,
As this is about a specific domain please reach out to the support team directly where we can provide assistance.
More often than not, with custom domains, slowness is caused by slow DNS propagation, which can be debugged with https://www.whatsmydns.net/. This can lead to the certificate process being delayed as it slows down its retries if it’s not successful.
Thank you for your reply, domain is verified but now it’s stuck on certificate pending for hours.
As John mentioned, you will need to reach out to Support directly so we can take a look at your specific service/domain.
I reached out to support yesterday, but didn’t get any reply
I am not able to find a Support case with your username. Are you perhaps using a different alias/email to reach out to Support?