Custom domain stuck in 'Certificate pending'

My web app is working fine but my custom domain still has ‘Certificate pending’ in it although the site domain has SSL if you visit it. There’s no problem with the performance as well, everything is going as expected it’s just that the certificate of the custom domain is still pending even though the domain obviously is certified already. It’s been more than a day and I’d like to address this issue. Thanks!


Haven’t mentioned the domain, so I can’t really offer any advice. Delays can occur for a variety of reasons, incorrect records, slow propagation, etc.

Please could you share some specific details that may help us troubleshoot it with you, e.g. the custom domain.

If you don’t want to share these details on the community forum, please feel free to raise a ticket from the “Help” or “Contact Support” links while logged into the Dashboard.


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