Critical worker timeout

1

new site is down with critical worker timeout:Jul 13 09:07:53 AM [2023-07-13 07:07:53 +0000] [51] [CRITICAL] WORKER TIMEOUT (pid:52)
Jul 13 09:07:53 AM [2023-07-13 07:07:53 +0000] [52] [INFO] Worker exiting (pid: 52)
Jul 13 09:07:54 AM [2023-07-13 07:07:54 +0000] [51] [WARNING] Worker with pid 52 was terminated due to signal 9
Jul 13 09:07:54 AM [2023-07-13 07:07:54 +0000] [53] [INFO] Booting worker with pid: 53

2

Hi,

This looks like gunicorn’s timeout, which you can configure: https://docs.gunicorn.org/en/stable/settings.html#timeout

Alan

3

how do i configure it so site can get bac up and is they an annual payment plan?

4

I’m not quite sure what you mean.

If you mean backing up a database, that would depend on which database/instance type you’re using.

There isn’t currently an annual pricing option.

Alan

5

i mean how to configure gunicorn and i wanted to pay for hosting is there an annual fee?

6

You configure the gunicorn timeout with the --timeout option, shown in the shared docs.

Render paid instance types are per service, per instance, per month. There isn’t an annual fee/option. More details on the pricing page

Alan

7

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