Connectivity issues between Slack servers and Render.com deployed Slack app

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We have recently migrated an Slack bot from Heroku to Render.com. Since then, interactions with the bot are failing randomly. In fact, the bot app is logging errors about trigger_id being expired, which are id’s that are only valid for 3 seconds, meaning requests are having a really worrying lag.

I can’t see what the real errors are behind since the connection is done from Slack servers, but I think is some connectivity issues. This is not happening in other infra services.

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Hi Sergio,

I’m happy to take a look at this, are you able to share the email address associated with your Render account and the name of the service? Feel free to email support@render.com if you don’t want to share that information publicly.

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