Connectivity issues between Slack servers and Render.com deployed Slack app

We have recently migrated an Slack bot from Heroku to Render.com. Since then, interactions with the bot are failing randomly. In fact, the bot app is logging errors about trigger_id being expired, which are id’s that are only valid for 3 seconds, meaning requests are having a really worrying lag.

I can’t see what the real errors are behind since the connection is done from Slack servers, but I think is some connectivity issues. This is not happening in other infra services.

Hi Sergio,

I’m happy to take a look at this, are you able to share the email address associated with your Render account and the name of the service? Feel free to email support@render.com if you don’t want to share that information publicly.