502 bad gateway

Just upgraded my plan from free plan just to keep my service running :frowning: but seems like it didn’t help

1 Like

Hi there,

Thanks for reaching out.

You haven’t mentioned which service you’re referring to.

If you could share some examples of the issue you are experiencing that may help us troubleshoot it with you, e.g. any logs/errors/output, specific URLs, service ID, reproduction steps, etc. If you don’t want to share these details on the community forum, please feel free to raise a ticket with support@render.com

Alan

I have the same issue - nothing has changed and it has suddenly 502
Mine is a node service

Hi there,

Are the services in question free plans in Oregon or Frankfurt?

If so, we have open incidents for those, updates will be posted on the status site: https://status.render.com/

Apologies for the inconvenience.

Alan

Alan

If your services were in Frankfurt, the issue should now be resolved.

We’re still working on the Oregon Free services fix.

Kind regards

Alan

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