403 forbidden, the server refusing to respond to it

1

i’m using a free trial to deploy rails app, it’s deployed now, with custom domain, and verified with certificate issued. all is good.

Now I’m trying to access webhook endpoint from my rails app but i got refused !! when i used Postman I got 403 forbidden with a message "The request was a legal request, but the server is refusing to respond to it. Unlike a 401 Unauthorized response, authenticating will make no difference.
"
Why do I get this issue? is could may because of the free trial ?

Note: i have NOT ssh access

2

Hi there,

I took a look at the routes you were getting 403 responses on, and it looks like they now they are now giving me a 200 response. Did you resolve this issue?

Regards,

Keith
Render Support, UTC+10 :australia:

3

no, it hasn’t solved yet … still have the same issue

4

Hi there,

It sounds like the controller you are using for the API endpoint isn’t configured correctly; for example, it can only handle GET requests, and you are sending it a POST request.

So we can look into your specific service, can you please open a ticket directly with us?

Regards,

Keith
Render Support, UTC+10 :australia:

5

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