Server Issues UK Down

Hi Guys we have clients using Auto Print via the

Do we have any idea on how long this is going to take to rectify as this could be an issue for us tomorrow with a lot of food outlets

Hope this is going to be fixed by tonight :crossed_fingers:

Hey Will,

We don’t have an ETA at this time but we are doing everything possible to get your services up and running as soon as possible. We will update at once we have more to share.

All our systems have now been restored and we are monitoring to ensure everything stays healthy. Please let us know if you continue to see issues.

We will publish a postmortem after we conduct a full root cause analysis. Let us know if there’s anything else we can do to earn back your confidence. We know we fell short today, but we are working all the time towards higher reliability. It’s our top priority as a company.

I’m very sorry for the extended disruption.

Many thanks much appreciated don’t think I could have coped with a busy day ahead