Internal system error on deploy

1

I got this error in deploy “Exited with status 1 because of an internal system error. Our team has been notified.”

What’s the operating procedure? Just wait until fixed?

I tried redeploying manually and get another deploy error:
“not found: …gitlab.com/api/v4/projects/{projectIdCensored}/repository/commits/master”

The repo is in gitlab, and the project id in the url (projectIdCensored) does seem to match the one in Gitlab.

Curiously this is just happening for a private service, our web facing service is deploying fine from the same repo.

2

Noting that a day later the error is still there.

When I try doing a manual deploy of latest commit it fails with the “not found” error.
If I push a commit then it says it starts deploying, but ultimately fails with the “Exited with status 1 because of internal system error.”

4

Please contact us via the ‘Contact Support’ link via the Render Dashboard. If you have already done so and we have not responded, support is, as of this writing, only available on Weekdays.

5

Problem was resolved. I forgot about there being chat support when logged in.
Issue was that the service used personal git credentials of someone who had later been removed from the project in Gitlab.

6

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