Can't connect to postgresql database from Postbird

Hi,
I can’t connect to my database from Postbird. I’ve tried connecting with the external url, which gives an error message of “Read ECONNRESET”.

I’ve also tried copying and pasting in all the relevant details, hostname, username, password etc. and then I get this error message:

“cannot resolve host [HOSTNAME]”

Would really appreciate any help with this, thanks.

Hey Tammi,

I’m not sure what Postbird is, but if you’re connecting to a Render database from your local computer, you need to make sure:

  • You are using the external connection string of the data - this shows you the hostname as well that you need to use
  • You have allowed your IP address access to the database via access controls
  • You have sslmode set to ‘require’ - this moves around depending on the client you are using,

Regards,

John B
Render Support, UTC+1 :uk:

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