App deoployment possible locally, but not on render. ModuleNotFoundError: No module named 'markupsafe'

[LirimK]

So I’ve written a streamlit application that fetches data from Big Query and returns downloadable Json files for the user. It works great when I run my app locally but when trying to deploy the app on Render I get the error:

ModuleNotFoundError: No module named ‘markupsafe’

Which i find quite remarkable since I’ve included this in my requirements.txt file. This error seems to happen during installation of markupsafe:

Aug 22 01:17:43 PM  Collecting MarkupSafe==2.1.3 (from -r requirements.txt (line 4))
Aug 22 01:17:43 PM    Downloading https://files.pythonhosted.org/packages/6d/7c/59a3248f411813f8ccba92a55feaac4bf360d29e2ff05ee7d8e1ef2d7dbf/MarkupSafe-2.1.3.tar.gz
Aug 22 01:17:43 PM      Complete output from command python setup.py egg_info:
Aug 22 01:17:43 PM      Traceback (most recent call last):
Aug 22 01:17:43 PM        File "<string>", line 1, in <module>
Aug 22 01:17:43 PM        File "/tmp/pip-install-bk1u3pwn/MarkupSafe/setup.py", line 65, in <module>
Aug 22 01:17:43 PM          run_setup(True)
Aug 22 01:17:43 PM        File "/tmp/pip-install-bk1u3pwn/MarkupSafe/setup.py", line 44, in run_setup
Aug 22 01:17:43 PM          ext_modules=ext_modules if with_binary else [],
Aug 22 01:17:43 PM        File "/opt/render/project/src/.venv/lib/python3.7/site-packages/setuptools/__init__.py", line 129, in setup
Aug 22 01:17:43 PM          return distutils.core.setup(**attrs)
Aug 22 01:17:43 PM        File "/opt/render/project/python/Python-3.7.0/lib/python3.7/distutils/core.py", line 121, in setup
Aug 22 01:17:43 PM          dist.parse_config_files()
Aug 22 01:17:43 PM        File "/opt/render/project/src/.venv/lib/python3.7/site-packages/setuptools/dist.py", line 494, in parse_config_files
Aug 22 01:17:43 PM          ignore_option_errors=ignore_option_errors)
Aug 22 01:17:43 PM        File "/opt/render/project/src/.venv/lib/python3.7/site-packages/setuptools/config.py", line 106, in parse_configuration
Aug 22 01:17:43 PM          meta.parse()
Aug 22 01:17:43 PM        File "/opt/render/project/src/.venv/lib/python3.7/site-packages/setuptools/config.py", line 382, in parse
Aug 22 01:17:43 PM          section_parser_method(section_options)
Aug 22 01:17:43 PM        File "/opt/render/project/src/.venv/lib/python3.7/site-packages/setuptools/config.py", line 355, in parse_section
Aug 22 01:17:43 PM          self[name] = value
Aug 22 01:17:43 PM        File "/opt/render/project/src/.venv/lib/python3.7/site-packages/setuptools/config.py", line 173, in __setitem__
Aug 22 01:17:43 PM          value = parser(value)
Aug 22 01:17:43 PM        File "/opt/render/project/src/.venv/lib/python3.7/site-packages/setuptools/config.py", line 430, in _parse_version
Aug 22 01:17:43 PM          version = self._parse_attr(value)
Aug 22 01:17:43 PM        File "/opt/render/project/src/.venv/lib/python3.7/site-packages/setuptools/config.py", line 305, in _parse_attr
Aug 22 01:17:43 PM          module = import_module(module_name)
Aug 22 01:17:43 PM        File "/opt/render/project/python/Python-3.7.0/lib/python3.7/importlib/__init__.py", line 127, in import_module
Aug 22 01:17:43 PM          return _bootstrap._gcd_import(name[level:], package, level)
Aug 22 01:17:43 PM        File "<frozen importlib._bootstrap>", line 1006, in _gcd_import
Aug 22 01:17:43 PM        File "<frozen importlib._bootstrap>", line 983, in _find_and_load
Aug 22 01:17:43 PM        File "<frozen importlib._bootstrap>", line 965, in _find_and_load_unlocked
Aug 22 01:17:43 PM      ModuleNotFoundError: No module named 'markupsafe'

I appreciate any support and let me know if you also need any more information. Thanks!

[al_ps]

Hi,

I’ve replied to the ticket you also opened. Let’s keep the conversation in one place (on the ticket). Then you can update this post when we get to the solution.

Alan

[LirimK]

Hello Alan,

After about 1 hour of investigating on how to find the ticket, unfortunately I was unable find the ticket, no matter what tab I pressed on the Render site. Could you please guide me on how to actually find the ticket where I can reply?

Thanks!

[al_ps]

There isn’t currently a ticket UI. The response would be via email.

Alan