Urgent: Accidentally Deleted Paid Render Account – need recovery assistance

Hi Render team and community,

I accidentally deleted my Render account (January 3, 2026). It was a paid account running only an n8n service with persistent data.

I’ve already submitted two support tickets/emails requesting recovery but haven’t heard back yet. As a paying customer, this is urgent—hoping the team can restore the account/services/data if possible, since it was very recent.

The account is the under the same email as forum email here.

Any help or escalation would be hugely appreciated!

Thanks,

Quick update: this was an accidental deletion and I’ve opened support tickets. I received an automated offboarding email today, but still waiting on a human response. Posting here in case a Render team member can help route this correctly. Thanks.

Hi Render team,

Posting one more update here for visibility.

This was an accidental deletion of a paid Render account on January 3, 2026 (used for a production n8n deployment). I opened a support ticket immediately, followed up appropriately, and also contacted billing for routing help.

Billing has acknowledged and looped support into the thread, but as of today (Monday, Jan 12), I still haven’t received a direct response from support regarding recovery options or next steps.

At this point, I’m mainly looking for confirmation of status — whether recovery (full or partial, e.g. disk/data/workflow export) is possible, or if not, clarity so I can move forward.

If a Render team member can help ensure this is routed to the right place, I’d really appreciate it.

Thank you,

Render team resolved my issue yesterday Jan 12. Thank you!