Forward a non www subdomain not working?

I have the following setup in my render:

However when visiting it does not forward to as suggsted in the dashboard and the docs.

Hi FlyingNoodle,

If you are using Chrome (after version 76), it will hide “www” in the address bar.
www” will appear when you start to edit address.

Or you can check with Firefox (latest version 84) which doesn’t hide “www”.

If you still have question please let me know.


Go to

Tell me if you get forwarded.


On mobile Chrome the certificate shows
and if one copies the link from the URL bar it copies it, as

On desktop Chrome it works so I guess this is problem with mobile chrome then.